Emotion is a wide range of observable behaviors, expressed feelings, and changes in the state of mind and body. Intelligence is the ability to acquire and apply knowledge and skills. Thus, Emotional Intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
According to the World Economic Forum, emotional intelligence was ranked as one of the top 10 most important workplace skills, when it comes to what workers will need in order to be successful in 2020. Emotional intelligence is a crucial and key ingredient of great leadership as well. According to Daniel Goleman, there are five main elements of emotional intelligence.
If you are aware of your own emotions and sentiments, then you know how your actions can affect someone and how you feel about it. This also means that you will have a clear picture of your strengths and weaknesses.
Self-regulation is all about staying in control. It refers to stopping oneself from making irrational decisions, indulging in fights, or compromising our decisions.
Self-Motivation is an important quality of a great leader. Being motivated towards our goal helps us to consistently work in that direction and also maintain the quality of our work. We should always be hopeful of finding something good in every situation.
Empathy means the ability to understand and share the feelings of other people. Being empathetic towards other human beings is important for the well-being of society and the organization. You should be able to put yourself in someone else’s situation and then make a decision.
Leaders should have good communication skills and should be able to socialize with other people and broaden their network. They should be open to hearing both good news and bad news.
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